User Guide
About orders
How to shop (order)
Once you find an item you like, proceed to checkout.
Please check the product information (price, condition, etc.) and click the "Add to Cart" button.
Please check the product information (price, condition, etc.) and click the "Add to Cart" button.
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shopping cart
You can change the quantity of or remove items from your shopping cart.
After confirming that the items you have ordered are correct, click "Proceed to Checkout."
*At this point, product inventory is not guaranteed.
After confirming that the items you have ordered are correct, click "Proceed to Checkout."
*At this point, product inventory is not guaranteed.
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Place an order
Please specify your delivery address and payment method.
1. Select the delivery address.
2. Choose your payment method.
Payment methods include credit card payment and bank transfer.
3.Please specify your desired delivery date and time.
☆If you would like to receive your product as soon as possible, please place your order without specifying a delivery date.
We will ship as soon as it is ready.
4. If you have any other inquiries, please fill in the inquiry section.
All orders placed at the deal online shop are shipped free of charge (excluding remote islands and some areas).
5. If you have selected credit card payment, please click the "Proceed to credit card payment" button to proceed to the credit card payment page.
6. Confirm your order details and click the "Place Order" button to complete your order.
1. Select the delivery address.
2. Choose your payment method.
Payment methods include credit card payment and bank transfer.
3.Please specify your desired delivery date and time.
☆If you would like to receive your product as soon as possible, please place your order without specifying a delivery date.
We will ship as soon as it is ready.
4. If you have any other inquiries, please fill in the inquiry section.
All orders placed at the deal online shop are shipped free of charge (excluding remote islands and some areas).
5. If you have selected credit card payment, please click the "Proceed to credit card payment" button to proceed to the credit card payment page.
6. Confirm your order details and click the "Place Order" button to complete your order.
Bank transfer
| Bank transfer details |
Kita Osaka Shinkin Bank Shonai Branch Regular account number: 832234 Name: Dealmaker |
|---|---|
| remarks |
-Transfer fees will be borne by the customer. *Please note that this is not a deferred payment option after receiving the product. *Please make payment within 7 days of placing your order. *We will ship your item within 3 business days after confirming your payment. |
Credit card
| Credit card |
*Some credit cards may not be accepted. |
|---|---|
| remarks |
・We use a system called SSL for card payments. Your card number will be encrypted before being sent, so please rest assured. ・Our card payment system does not issue credit card usage receipts. ・Please check the statement sent to you by your card company. *Depending on your usage status, etc., you may be required to change to another payment method. *Customer safety is our number one priority, and to prevent fraudulent card transactions by third parties, credit cards cannot be used if the name on the order is different from the name on the cardholder. Please note that if you order using a card with a different name on it, we may ask you to change your payment method. |
Shipping and Delivery
| Contractor | Sagawa Express |
|---|---|
| Product delivery timing |
Bank transfer ...We will ship within 3 business days after confirming your payment. Credit card payment ...We will ship your order within 3 business days after confirming it. *We are closed on Sundays, so we are unable to ship or contact you on those days. *For made-to-order items and items that take time to ship, we will inform you by email. |
| Delivery time |
You can specify the desired delivery time. Morning, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-21:00 However, even if you specify a time, we may not be able to deliver within the specified time due to circumstances. |
| postage | Free shipping *Shipping costs will be borne by our company. |
| Treatment of remote islands and other areas | Additional shipping charges may apply to remote islands and some areas. |
Returns, exchanges and cancellations
Returns are not accepted.
If there is any problem, we will accept returns and provide a refund.
We will cover the shipping costs for the return.
In the case of damaged or defective products, we will accept exchanges or returns as long as you contact us within 2 days of receiving the product.
If there is any problem, we will accept returns and provide a refund.
We will cover the shipping costs for the return.
In the case of damaged or defective products, we will accept exchanges or returns as long as you contact us within 2 days of receiving the product.
| Return address |
〒532-0024 1-11-18 Jusohonmachi, Yodogawa-ku, Osaka City, Osaka Prefecture Dealmaker Co., Ltd. Telephone number: 0120-37-1047 |
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